Describe the problem:
I just bought the Pro plan with 6000 extra transactions, I have 13582 Transactions this year, which is within my limit, but Koinly is still telling me that
You have 24413 transactions in this and prior years, your account limit is 16000. Please upgrade to generate reports
I have 24413 transactions in total, but they were from previous years. Last year I paid for 12,000 transactions, and this year I paid for 16,000 transactions. So I should have enough to generate my report.
Which exchange/wallet is this regarding?
This is not about an exchange
How did you import data into this wallet?
This is not about importing data
What have you tried to fix this so far?
I’ve tried buying an extra 3,000 transactions, but this has not worked.