Transaction limit exceeded although it's not?

Describe the problem:
So basically, I imported all my wallets and paid for the pro version + 1k transactions. I had 10,061 billable transactions this year. When I go to the tax report, I get the error. Also, my capital gains, income, etc says 0 or very low numbers.
image

Which exchange/wallet is this regarding?
All my wallets that I use to trade memecoins.

How did you import data into this wallet?
Manually one by one into Koinly. Added 60+ wallets.

What have you tried to fix this so far?
Recalculated in settings
Sync’d all wallets
Tried different browser

Figured I’d post this while I wait for Koinly support to reply just incase I can get it fixed quicker.

Thanks in advance!

1 Like

Hi @double_u

Your plans combined should cover the total number of billable transactions in your account. This is explained in the guide How pricing works on Koinly.