Transaction limit exceeded although it's not?

Describe the problem:
So basically, I imported all my wallets and paid for the pro version + 1k transactions. I had 10,061 billable transactions this year. When I go to the tax report, I get the error. Also, my capital gains, income, etc says 0 or very low numbers.
image

Which exchange/wallet is this regarding?
All my wallets that I use to trade memecoins.

How did you import data into this wallet?
Manually one by one into Koinly. Added 60+ wallets.

What have you tried to fix this so far?
Recalculated in settings
Sync’d all wallets
Tried different browser

Figured I’d post this while I wait for Koinly support to reply just incase I can get it fixed quicker.

Thanks in advance!

1 Like

Hi @double_u

Your plans combined should cover the total number of billable transactions in your account. This is explained in the guide How pricing works on Koinly.

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.