I just paid for the plan and even got the email confirmation but it still tell me to pay …
Why is this and please fix ASAP.
Mind that each plan that you purchase is for one tax year and it needs to cover the number of transactions in that year.
Also, all the purchased plans combined should cover the total number of transactions in your account.
Read more in How pricing works in Koinly
If your plans meet these requirements but you are still unable to generate reports, please reach out to our support team via the in-app chat to have a closer look.