I have a plan purchased and get message You need to purchase a tax report for 2021 before you can generate reports

I wanted to get my 2021 Tax report but cannot download even though I have the proversion

How can I get the Tax Report? This is urgent.

Hi @Hasheth

You may have paid for the wrong plan or the number of billable transactions in your account may have exceeded the allowed number that your plan covers. Please reach out to our support team to look into this.

By the way, make sure you follow the steps below to generate your reports:

How to generate your tax reports