I have 900 MATIC in Coinbase, but Koinly is telling me that Coinbase is reporting a balance of 700.
I imported the data via API. All of the transactions are in Koinly and accounted for.
When I manually add the transactions on Koinly, I get 900.
When I manually add the transactions on Coinbase, I get 900.
Coinbase says I have 900.
Koinly says I have 700.
What do I do to resolve this?
Hi @Neill,
Thank you for your stellar patience and welcome to the community!
Great question here as there may be a few reasons why there are API issues preventing some transactions being accounted for to make up that 200 difference.
I’m sure you may have already found a resolve to this, though when you review your Coinbase wallet are there any limitations or alerts that Koinly has highlighted?
For a targeted investigation, please connect with our support team so they can help resolve this issue by reviewing your account.
Thank you for reaching out about this, Neill!
Have a wonderful day!