Cardano Eterno sync keeps displaying incorrect values from the transaction

Koinly Support
1

Describe the problem:
Cardano wallet sync keeps syncing in the wrong part of transactions. It seems to see some sends and recieves in the UTXO as reports them rather than the actual transaction. Sometimes it reports 10s of thousands as sent or received for transactions worth 3-4 ADA. I have to soft delete most transactions as they are just garbage.
Koinly is incorrectly reporting the total output value i.e I have a transaction showing as receiving 10,832 ADA when in fact I had sent a token and received 2,618 ADA.

Which exchange/wallet is this regarding?

Eternal wallet auto sync via public address
How did you import data into this wallet?
Auto sync

What have you tried to fix this so far?
Resyncing from the beginning is the only way for transactions to even be seen and then I have the above issue nearly every time. Nightmare!

2

Same issue here, syncing is broken for ADA on chain. Not showing the staked amount, where it used to, only rewards balance

3

This a slightly different issue (one I had before)… You need to tick the ignore reported balances under the syncing setting for the wallet.

4

Does anyone from Koinly look at the forum?