Describe the problem:
Both the app on android and the browser edge keeps logging me out within a few minutes of being on there. Was ok a week ago
Which exchange/wallet is this regarding?
N/A
How did you import data into this wallet?
N/A
What have you tried to fix this so far?
Tried browser on mobile and computer, both yield the same roblem
@Daniel_Stringer Hey bud 
Sorry to hear this, have you raised it via a ticket with the support team?
Yes, Mathias asked me and he went quiet. Here is my reply:
I’ve tried all the suggested, I’ve tried different browsers, I’ve logged in with google, I’ve logged in with a dedicated browser. I’ve used pc and mobile, wifi, and mobile data and vpn and non vpn also I’ve used the app and non app version
Everything keeps logging me out and every time I get to log in for a few seconds it appears to be trying to sync wallets or update. It appears an issue with my account because my friend can log in on my devices with. No issues.
Hi @Daniel_Stringer,
Thank you for this additional context and my apologies for this massive inconvenience to you! I appreciate you confirming all measures you’ve taken. I’ve checked and there is a block on your account.
I have sent this issue to our product team to resolve. I’m not sure of their workload at the moment, so I apologize about not having an ETA for you at this time. I’ll likely receive a confirmation that they have resolved it within a days time, though I want to set the right expectations that I don’t have a timeframe yet.
Once word comes through I’ll immediately follow-up you here and confirm you’re good to go and have access again.
Thank you very much for your patience with us and for reporting this issue! 
Have a great day, Daniel! 
Hi @Daniel_Stringer,
I’ve received confirmation that your account has resolved the issue! Please let me know if you have any issues accessing your account.
Have an awesome day, Daniel!