Cant login to the android app

Describe the problem:
Cant connect with the app

Which exchange/wallet is this regarding?
Koinly android app

How did you import data into this wallet?
N/a

What have you tried to fix this so far? cleared cache ,uninstalled reinstalled says my account doesnt exist ,locked out ,captcha could be the problem

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I am having the same issue.

I cannot login with Google Account. I was logged out and it says portfolio cannot be found.

Website does work though.

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Hey guys :wave:

We have received reports from a couple of users with the same issue and our developers are looking into this for you.

I will post updates in this thread for you guys as soon as I receive them, we appreciate your patience on this. :+1:

Best wishes,

Ali :rocket:

After 3rd reinstall mines now going again.

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@vandazum Hey :wave:

Thats good to hear!

Guys if you can all try and follow suit, try reinstalling the app a couple of times to see if this is a temporary workaround for everyone.

I will ofcourse, update you all in this thread when I get an official response from our development team :+1:

Best wishes,

Ali :rocket:

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Same here… regular site works.

If it helps, I have 2 accounts on my phone. Maybe that’s part of the problem? It chooses the wrong google account to login, instead of asking us what account to use?

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After the 3rd reinstall mines going now

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