All Transactions Duplicated in Tezos Blockchain Wallets

Koinly Support
#1

Describe the problem:

I logged into my Koinly account tonight where all of my wallets are auto synched daily by Koinly. On reviewing my recent txns, I quickly realized that all 4 of my Tezos wallets now had duplicates of ALL of my previously uploaded Tezos blockchain transactions dating back to the start of my use of Koinly in early 2021. This is the third time that this has happened! The last time this happened was in February of this year, Koinly Support investigated but could not find a reason or explanation for this occurrence. I had to correct the affected txns manually which was incredibly time consuming and very tedious.

As you would expect, many of my previously uploaded transactions had been merged, labelled and/or annotated on a regular basis. The duplicate transactions are in original form, i.e. not merged, labelled or annotated. The duplications cover all XTZ transactions from early 2021 to the present, i.e. thousands of transactions. With the first deadline for filing 2021-22 tax returns coming in October, this is a massive problem for me if it can’t be reversed quickly.

Which exchange/wallet is this regarding?

All 4 of my non-exchange Tezos blockchain wallets, including Ledger wallets and a Kukai wallet.

How did you import data into this wallet?

Via API using Koinly’s daily autosync service.

What have you tried to fix this so far?

I have reached out to Koinly Support through Intercom and have provided a reference to the previous occurrence and the related ticket in Feb/March of this year.

All Transactions Duplicated in Tezos Blockchain Wallets (2nd Thread)
#2

I have exact same FRUSTRATING Issue and for me it’s not the first time this has occurred in XTZ - SO Much Time involved to rectify this manually - Doubt I will need a hairdresser anytime soon!!!

#3

Exact same issue here as well. Please, please, please resolve this koinly. We’re talking weeks of work potentially undone by this. Unacceptable

#4

AND I will add ANOTHER issue that annoys me with TEZOS is my staking syncs in saying its a deposit and I have to change it to show reward via tag feature - as it is income and deposit does not add it to income.

At least now though we do have the ability to select whole page and change tag on the 25 txns. But even so I am looking at an incredible amount of work - or go and soft delete all the double txns that show as Deposits; which I have done in past, along with delete whole wallet and reset up! and re-tag all staked deposits to rewards … Koinly this is an On-going issue I say

#5

Exactly the same here, can’t figure out when it happened exactly. I have to check thousands of transactions for duplicates now, and it’s absolutely hell to do so since there’s no batch functionality to delete, annotate or edit stuff either. I’m screwed right now.

#6

Our devs are also looking into the root cause to understand if this is a problem on our side or the Tezos API.

Will reach back with an update as soon as I have one :+1:

#8

Is there any update on this please?

#9

Chasing again for an update on this please, this bug renders koinly effectively useless for tezos as there is no knowing when it will happen again and we will have to reimport the entire wallet.

#12

Chasing again (again), can we please get an update?

#13

Hey @rich_p

I can confirm that our devs are currently working on this, we cannot seem to be able to reproduce the issue when creating new wallets. May I ask if you have the daily-sync add on?

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#14

Thanks and yes I have the Pro plan with daily sync enabled. This bug added about ~3,000 transactions iirc (I had ~12,000 before).

#15

@rich_p hey :wave:

Our devs have confirmed they have found the issue and a fix for this should be deployed in the next update.

Now, when I say fix, I mean it won’t cause the wallets to duplicate again - for now, this means that you would need to recreate the wallet if its not viable to manually delete the duplicates.

#16

thanks, obviously that’s not ideal but glad to know it won’t happen again

#7

Also affected by this for the third time now, hours and hours of time wasted :frowning:

Why can koinly not delete the duplicates? The transaction information is there, just remove the most recent matching record rather than needing us to start all over again.

#10

I also got duplicated entries when I imported a CSV file a couple of days ago. This wasn’t to do with Tezos. Is there a fix for this? I’ve checked the CSV file on my local machine and that one is ok. It would be nice if you could remove all the transactions from a single imported CSV file at once and reimport the file when the problem has been solved.

CSV imported to Koinly has duplicate entries
#11

@Tim3 Hey Tim, I hope you are well!

I don’t think this affects CSV wallets, just the API.

The CSV duplicates would be an altogether different issue. I would invite you to contact us via support to look into this!

#17

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