Oops, something went wrong

Describe the problem:
Seems like the whole app isnt working for me, all API keys are brand new, files I’m trying to upload are failing to upload, whenever I click Tax Reports I get this error:
image

And whenever I’m trying to upload a cvs file I get this error: “Oops, something went wrong.”

Is there any way to fix what’s going on?
With 4 API keys balance still is showing 0 and 0 transactions

Thanks

Which exchange/wallet is this regarding?
Any exchange.
I’m trying to upload cvs from Woo

How did you import data into this wallet?
API and cvs.

What have you tried to fix this so far?
Tried creating a new account, same issue
Tried deleting portfolio and adding all keys again, same issue

1 Like

Hey @Delta1

This error will need to be looked at by our Accounts team, have you opened a support ticket?

If not, please do so on [email protected]

Hi I sent a ticket. Thanks.

1 Like

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.