Kucoin - API very inaccurate

Koinly Support
1

Describe the problem:
The Kucoin API is failing to pick up on MULTIPLE transactions and so there are many transactions missing when using the API. As a result Koinly is totally unusable with this exchange. It looks like it is getting confused by depositing funds straight into a trading account as the problem appears to be in deposits and withdrawals. I really hope you can fix this as at the moment, I and many other users are unable to use Koinly for anything to do with Kucoin.

Which exchange/wallet is this regarding?

Kucoin
How did you import data into this wallet?
API

What have you tried to fix this so far?
CSV Upload

3

Man I was almost having a flawless experience until I ran into all these issues with kucoin. Kucoin’s api sucks!

2

In my experience this is a kucoin issue where kucoin is missing transaction history. Kucoin support has previously been able to help by providing a CSV export from their backend system. Nothing Koinly can do here imo .