Koinly keeps records of deleted records. That's bad

Site Feedback
1

This is what I did:

  1. Imported records from .csv
  2. Bulk deleted all records
  3. Tried to import a subset of the records from step 1. The import fails because Koinly flags these records as duplicates and skips them.

This means that Koinly keeps records of deleted records. Why? Apparently, Koinly deliberately wants to prevent you from importing data more than once. I don’t even know what to say – this is just stupid.

2

Hi @haltlos

This is because you have soft-deleted the transactions. If you want them removed in order to re-import the transactions, you should select them and permanently delete them:

image
image1979×852 87.3 KB

1 Like
3

Screen Shot 2024-08-31 at 17.52.10
Screen Shot 2024-08-31 at 17.52.10631×395 22.1 KB

Go to Wallets, select a wallet, click on “Import history”, select an import and then set the checkmark on “Delete permanently”. I may expect that to mean what is says, right?

Well, upon re-import, your system still skips transactions.

4

When selecting rows in the transactions list one by one, the system lets me delete them okay. (Why is there no function to select multiple rows at once?)

When using the bulk delete function, deleting permanently doesn’t work. The system returns a “0
Transactions were not found” message, even though the soft-deleted rows are listed right there in the transactions list.

Sorry guys, if I have to fuss around with such basic tasks, how am I supposed to cope with Koinly, once there are thousands of transactions? This is not trustworthy.

5

@haltlos

That should also work if you select “delete permanently” and confirm, they should be deleted with no record kept.

If you believe this is not the case, please reach out to our support team sharing a screen recording.