This is what I did:
This means that Koinly keeps records of deleted records. Why? Apparently, Koinly deliberately wants to prevent you from importing data more than once. I don’t even know what to say – this is just stupid.
Hi @haltlos
This is because you have soft-deleted the transactions. If you want them removed in order to re-import the transactions, you should select them and permanently delete them:
Go to Wallets, select a wallet, click on “Import history”, select an import and then set the checkmark on “Delete permanently”. I may expect that to mean what is says, right?
Well, upon re-import, your system still skips transactions.
When selecting rows in the transactions list one by one, the system lets me delete them okay. (Why is there no function to select multiple rows at once?)
When using the bulk delete function, deleting permanently doesn’t work. The system returns a “0
Transactions were not found” message, even though the soft-deleted rows are listed right there in the transactions list.
Sorry guys, if I have to fuss around with such basic tasks, how am I supposed to cope with Koinly, once there are thousands of transactions? This is not trustworthy.
That should also work if you select “delete permanently” and confirm, they should be deleted with no record kept.
If you believe this is not the case, please reach out to our support team sharing a screen recording.
