How to disconnect wallet API (Failed Solutions)

Describe the problem:
I have both an FTX (Exchange) and FTX app wallets and the APIs obviously no longer function. I have added manual transactions to rectify the accounting errors in each, but they are still taking the last API balances as their primary source to truth so despite my manual fixes they are still refemcting on my main dashboard as having value in them.

@Ali_Koinly Unfortunately none of your solutions in my original post seem to work. As I do not have the option to edit the API or auto sync on my FTX App Wallet for example and it keeps showing as having a certain USD valuse no matter how many manual withdrawals of any amount I add. I also messaged Kionly support when I made my original post but heard nothing back. I all I can edit on the wallet is it’s name.

Which exchange/wallet is this regarding?
FTX and FTX App

How did you import data into this wallet?
API

What have you tried to fix this so far?
Following suggested solutions including adding manual transactions.

@John_D Ah apologies, got ahead of myself there :sweat_smile:

Could you share your Koinly email via DMs please, I can chase this with the team for you. :+1: