Which exchange/wallet is this regarding?
Any wallet
How did you import data into this wallet?
Not relevant
What have you tried to fix this so far?
Edited “worth” value underneath the received token manually as suggested, but in dashboard it shows only cost not market value.
By updating the price of the token, you will give the transactions the correct cost basis which is what Koinly needs to calculate your gains on these transactions.
At the moment, the dashboard only shows the market value for tokens we have a price feed for. If a token does not have a market price in Koinly, it will be shown as 0 on the dashboard. This does not affect tax calculations if your tokens have a cost basis.
We have an open request to add this in the future that when you override the price manually, the dashboard gets updated too:
I do not have an ETA, but if you upvote the link above, you will receive automated notifications when the status of this request changes.
may I know which token you have a 0 value for in your wallet? Please provide details of the token.