FTX BUSD tagged as Loss but still at Zero Cost Basis

Describe the problem:
I had ‘some’ BUSD on FTX which I tried to withdraw on 8.11.22 but never received it. I’ve tagged it as ‘Lost’ but I have an error for that wallet of exactly that amount of BUSD showing as ‘Missing purchase history’.

And then most of my entries for BUSD after 8.11.22 are coming up as Zero Cost Basis in my Binance wallet, which shows me as making a fair amount of profit, obviously not correct but I can’t see how/where.

Which exchange/wallet is this regarding?
KW FTX
and
KW Binance

How did you import data into this wallet?
FTX was API
Binance was CSV

What have you tried to fix this so far?
TBH I have no idea what to try, I haven’t managed to correct anything successfully yet and it’s my first time of using Koinly

thanks

Hey @Pinheadplanet

The best way to get help about this is to open a support ticket via Chat or email support@koinly.io

We are very limited on the forums in the help we can provide for API/CSV issues.

Best wishes,