Forced to buy PRO Plan

The last 12 months I’ve done less than 10 TXs

Your system is forcing me to pay for the top teir PRO plan and all other options are greyed out

Why does Koinly do this? Is the funds we offer not gracefull enough?

Hey @Space_Muni ,

Thanks for your message!

There is an account wide limit based on the total number of transactions. We have these limits in place because Koinly needs to calculate all past year transactions to give you accurate figures for the current tax year.

You can find more info regarding how pricing works here -

If you have any further questions or feedback, you should contact our accounts team via LiveChat!

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