Can't log in to Koinly

Describe the problem:
I can’t log in to Koinly right now. I get “Connectivity Issues” and “Network Error”

This is true across Chrome 108.0.5359.124 and Safari 15.6.1 on macOS 10.15.7.

Hi All!

Pardon this temporary connectivity issue and any inconvenience! Several browsers experienced this, though we have been up and running without disruption. :raised_hands:

If you are experiencing any connectivity hurdles, please connect with our support team for further guidance and timelines.

Thank you and have a fantastic day! :sparkles:

Hey Koinly, the issue still persists. I can’t log in since weeks. I tried Chrome, Firefox, Safari… Please implement corrective actions. I need to file my taxes!

Thank you for letting us know and pardon my extreme delay in response!

I hope you’ve been able to gain access! Let me know if you’re continuing to experience this issue. For you or others that might look this up and haven’t had any luck with different browsers, please try these measures. :pray:

  1. Log in through, this should clear the Cloudflare cache, the browser’s cache, and any cookies.

  2. Try a different browser (if not yet tried)

  3. Turn off your VPN if you have one on.

Our support team is keen to help if the issue persists.

Thank you and have a beautiful day!

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