Bybit API off Line - asked to upload CSV but they wont map

Describe the problem:
My API for Bybit wont sync. It is asking me to upload CSV files from Bybit. When I try to do that, they say they wont map. Try excel. When I try to do that, it wont map either. What to do?

Which exchange/wallet is this regarding?
Bybit

How did you import data into this wallet?
CSV and xl

What have you tried to fix this so far?
I have tried to upload an excel file (from google drive) and resync the API. Neither works.

The CSV must be sent to you by Bybit support - self exported files will not work.

Did you follow the steps listed here? - www.koinly.io/integrations/bybit

Thanks I will try that!

No worries, it’s a pain but unfortuantely this is the only way.

You may even get an automated reply from Bybit telling you to download the files yourself - just reply back to them saying “no i cannot”

Fingers crossed the upgraded API is added to Koinly soon :crossed_fingers:

@Fleur_Elizabeth_08 the API is now working again if you wish to try it :slight_smile: