Describe the problem:
I am unable to sync my ByBit account so that I can document my trades for my taxes this year. It says Access Denied, Check your API keys
Which exchange/wallet is this regarding?
ByBit
How did you import data into this wallet?
API keys
What have you tried to fix this so far?
I have resynced and regenerated API keys multiple times
Failing that, please open a support ticket by emailing support@koinly.io, so we can look into this further, however, I must stress - this error is usually down to invalid credentials and there are no reported issues with he API at present.
Thank you for confirming the credentials line up! We’ll have to investigate the wallet further. Please connect with our support team for targeted guidance into the land of solutions and honey.