ByBit API Access Denied, Check your API keys

ByBit API is no longer sync’ing, even after re-creating an API key twice. It now always says Access Denied.

I created the key with these all read-only privileges:
Contracts - Orders Positions , SPOT - Trade , Wallet - Account Transfer Subaccount Transfer Read-Only

I gave everyone access rather than entering in a specific IP addresss.

I copied & pasted the key & secret.

6 Likes

I have the same problem

Any updates Koinly? It has been 24days… When I chatted to someone about it sometime ago all I got was “We are working on it”.

I would like to know this is going to work again. If not, I’ll be looking for an alternative service…

1 Like

I’m experiencing a similar issue. I do see transactions but also getting this error? So it seems to be only partially broken for me.

yes, i have the same problem

I have the same problem. Have retried many times to sync. Where is the support we pay for??

1 Like

If Koinly developers are working on the SPOT API, they should take into account accouple things that make it different from the other API endpoints:

I know, because I just got done patching a library for bybit which was having “invalid signature” errors which I’ve begun to see in Koinly.

First thing:
The parameter recv_window that is normally used with bybit endpoints is uniquely “recvWindow” for the spot API

Second thing:
The timestamp that needs to be included in signed authenticated requests for SPOT endpoints uses a different server time endpoint:
“spot/v1/time” vs ‘v2/public/time’

2 Likes

I have the same problem do not know why pay for this service no support give

1 Like

Has anyone found a resolution to this issue yet? I’m finding that the transactions are syncing but the wallet balances are completely wrong. I’m also getting the message “Access denied, check your API keys.”

Very frustrating

1 Like

Same issue here. Hopefully this is fixed soon? Spot trades are coming in but not deposits or withdrawals to spot account using all read-only permission API keys.

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