Bitrue API not syncing

Describe the problem:
I have tried about a dozen times to sync my bitrue account to Koinly using API keys, I know how to do it but it says my keys are not valid every time. I am having no other issues adding/syncing any other wallet or exchange info.

Which exchange/wallet is this regarding?
Bitrue

How did you import data into this wallet?
API

What have you tried to fix this so far?
Deleting and recreating new api’s every time it tells me it’s invalid.

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