Bitget account API dones't work in koinly

Describe the problem: I newly import a bitget account into koinly, however it was failed in auto sync

Which exchange/wallet is this regarding? Bitget exchange

How did you import data into this wallet? I copy paste newly created API Key, secret key and Passphrase from bitget, exactly according to your guide in koinly website.

What have you tried to fix this so far? I cant do anything, it always shows ’ Access denied ,check your access key’, but I checked tons of time, the api key is unchanged. PLS Help ! my taxation deadline is approaching ! thanks

Hi @J_Y

We have no issues with the Bitget API at the moment. Please check out the guide below and make sure the necessary permissions are granted when creating the API on the exchange.

https://koinly.io/integrations/bitget/