Bitcoin Public Key (xpub) not importing wallet transactions

Describe the problem:
I’ve added a Trezor Bitcoin wallet to Koinly using the xpub key located within Trezor. The wallet has transaction history and balance but Koinly is showing “No transactions found”

Which exchange/wallet is this regarding?
Bitcoin Trezor “Legacy SegWit” account

How did you import data into this wallet?
Copy / paste the xpub key from Trezor to Koinly when adding a “Bitcoin” wallet on Koinly

What have you tried to fix this so far?
I’ve tried deleting and re-adding the key on the API line. And also deleting and re-adding the wallet on Koinly. It always shows zero transactions, but this is a wallet that has transactions and a current balance

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