Binance - Transaction Issue

Describe the problem:
Because Binance closed operations for Canadians, I had to transfer ALL my coins to other exchanges. After SYNC, transfer operations are well recorded on Koiny, except that Binance Wallet on Koinly still shows the coins there, even after SYNC several times for several days.

Which exchange/wallet is this regarding?
BINANCE

How did you import data into this wallet?
API SYNC

What have you tried to fix this so far?
SYNC several times for several days. The transfers are shown, from Binance to other Exchanges correctly, but Binance wallet is still showing that the coins are still on Binance. On the real exchange, Balance is Zero is intended

Hey Rod.

This is probably one for the team to look at as it may be account-specific. I’ve sent you a DM. :+1:t2: