I keep getting an error on turbo tax. If this can’t be resolved, why am I paying for the service
I am getting a similar error, but it is saying the columns are not correct. I think last year I had a similar issue.
Im not sure but I think it only works with turbo tax premier. You need the premier plan or higher because these are the only versions that include sections about crypto.
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I have premier, I didn’t have this issue last year.
I’m not sure but I think you need the premier plan or higher because these are the only versions that include sections about crypto.
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Hey guys 
Please make sure that you follow our article on How to use Koinly with Turbotax - we do our best to keep it up to date.
If you’re getting an error Your column names don't match the template columns like this:
Then you most likely chose the wrong format for the file. In the dropdown box, please pick Other (Gain/Loss), not Other (transactions CSV):
Please reply to this message if following our article did not help in your case.
I will keep this ticket open until tomorrow in case you need to follow up.
Kind regards,
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OK, guys, I figured it out! After selecting Other in that dropdown menu, type in Koinly for the name, then you have to choose the CSV Type “Gain/Loss or 1099-B” not transactions.
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