Same issue!!! Koinly please fix this. Being apart of the Luna ecosystem as already been hard enough. Can you guys please resolve this issue so we can all get on with our lives and erase this from our memory.
TrackTerra - our API provider is currently down so that’s why you are unable to sync your data, I understand how frustrating this can be in tax times!
You can however, head on over to https://stake.tax/ and obtain CSV files of your data. Import this to Koinly and this should prove to be a good workaround for the time being!