SUI wallet. 1. ErrorObject...(200). 2. No transactions found...

Koinly Support
1

Describe the problem:

Wallet does not sync any transactions anymore. It worked in the past, but stopped downloading transactions at some point. Wallet is now stuck empty.

  1. ErrorObject { code: InvalidParams, message: “unable to derive balance/object changes because effect is empty”, data: None } (200)

    An error occured while trying to sync this wallet. You can try to sync again or contact support if the error persists.

  2. No transactions found

    The API did not return any transactions for your account.

Which exchange/wallet is this regarding?

Tangem wallet. SUI coin.

How did you import data into this wallet?

Clicked the “Add” button to add the public address under my Tangem wallet group of coins.

What have you tried to fix this so far?

Tried to re-sync in all the different ways available in that SUI wallet options. Tried to follow the different instructions in the Troubleshooting section. Tried changing start date and re-syncing. Tried deleting the wallet and adding it, but now the wallet is stuck without any transactions.

2

Hi @SergeLL

Apologies for the inconvenience. There was a temporary issue with the SUI integration which has now been resolved. You can go ahead and sync your wallet if you haven’t already.