Question/Issue with Categorization and tagging

Koinly Support
1

Describe the problem:
several entries create gains and losses when they shouldn’t, also how to batch merge entries (there are HUNDREDS)

Which exchange/wallet is this regarding?
Any wallet, in this case, Kucoin

How did you import data into this wallet?
API

What have you tried to fix this so far?
scratched my head to no end. It’s not explained anywhere. and the tagging options are beyond confusing and inconsistent (Koinly assigns Liquidity in/out but we cannot assign thatour selves. Once changed you cannot change it back etc…it’s an endless list of design and conceptual flaws at this point and it’s a tad overwhelming. Please help, Team! No one cares for the mobile app if the main app doesn’t get it right to begin with. Concentrate your efforts on what’s important and creates a good reputation!

2

See below ‘Refunded Fees’ aren’t INCOME!!!

And I have thousands of those!

Screen Shot 2021-07-12 at 11.52.51 PM
Screen Shot 2021-07-12 at 11.52.51 PM892×482 38 KB

And for this one: as told by the Koinly team I tagged this loan (there’s 30+ of those) manually, one by one as ‘to pool/from pool’. Apart from that being a shit show of a redundant and painstakingly obnoxious exercise when we are in 2021 and hell yes, COMPUTERS!!! but also does it leave me with the red ‘missing purchase’ error message…

Screen Shot 2021-07-12 at 11.54.33 PM
Screen Shot 2021-07-12 at 11.54.33 PM971×216 16.6 KB

please kindly advise how to solve both issues, and IF you should be working on viable solutions on that behind the scenes already PLEASE PLEASE PLEASE let the community know before we invest endless hours of silly labor. Thank you!