Parameter is missing or value is empty

Koinly Support
1

Describe the problem:

When porting csv file from any wallet or exchange I am getting “Parameter is missing or value is empty”

Which exchange/wallet is this regarding?

Kraken, crypto.com, yoroi.

How did you import data into this wallet?

Exported csv file from exchange, downloaded file, then import download file. Used to work for over 6 months now past month none of my csv files are importing.

What have you tried to fix this so far?

Afjusting csv file, nothing seems to work.

2

Hi @Razorwind !

It would really help here to be able to check your account and the CSVs in question, so it would be great if you could reach out to us via email support@koinly.io

You can refer to this conversation with a link in your email so as to not re-explain everything.

Hope to hear from you soon! :slight_smile: