Clarie
1
Describe the problem:
Tax Report 2023/24 is showing there is attention needed for okx, but the okx wallet is showing no issues
Which exchange/wallet is this regarding?
okx
How did you import data into this wallet?
Via okx API
What have you tried to fix this so far?
Cleared cache and refreshed okx wallet
Hey @Clarie 
I hope you’re well, thanks for the post. 
Please can you DM me your Koinly email address and I’ll take a look for you. 
Clarie
3
I tried to send you a DM but i can’t see the option. Can you give further directions?
Hey @Clarie 
If you click on my name, there should be a button that says ‘Message’ with an envelope icon. Can you see that?
Clarie
5
No, the envelope does not show.
How can i Dm you?
Please i need to sort this out as soon as possible. Thanks
Hey again @Clarie 
I’ve actually just had the same issue on another user’s wallet.
If you click the wallet on the warning error, do you see this? (But obviously saying ‘Troubleshooting Okx’, not Coinbase)