Kucoin missing purchase history / costs!

I’m missing only one particular date on my Kucoin transaction history and this was xdc coin transfer from Kucoin to Xinfin wallet , as two separate transactions ! I know it is just a litle bit over a year , literally Jan 30th 2023 !
I tried , first API sync , than manual file import . Kucoin generated CSV file , i drugged to Koinly and nothing , it said file can’t be recognized / error !
I tried all the steps Koinly wants , gray / blue / yallow tasks to fix the problem and can’t import !
I purchased xdc coin on Kucoin over a two years ago . Last year , i didn’t use Koinly for tax purpose , so I printed on paper , and I have a prof of transaction , but I don’t know if Koinly can override this error and itegrate this paper printed CSV to my tax report summary ???
Please let me know , how can we fix this issue !


Wallet: KuCoin (KuCoin)
Transactions: 6
Imported with: API

  1. No trades found
  2. This API has certain limitations:
  3. 2 transactions are missing purchase history
    ---- Missing 40559.04533 XDC between 2023-01-30 07:54:21 UTC and 2023-01-30 08:05:21 UTC

Best regards ,
Art

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