Kucoin api /hashpack wallet

Describe the problem:
Hbar is coming up as .03 a unit when I definitely didn’t get it that low

Which exchange/wallet is this regarding?
Hashpack wallet and kucoin

How did you import data into this wallet?
Kucoin api, hashpack wallet address

What have you tried to fix this so far?
Can’t, that’s why I’m here

Hey @Amber

I can certainly take a look for you!

Can you do me a favour please, navigate to the Koinly Dashboard and take a screenshot of your HBAR holdings (make sure the expand so I can see the holdings per wallet).

Looking forward to hearing back!

Thank you! Do you need my purchase history?

2022_10_25_17.47.10|312x500

@Amber Awesome, thanks!

You see those little error icons next to the balance? If you hover over them it will show you the “calculated HBAR balance” - the dashboard data will be a little skewed as it does not match what your API is reporting.

This usually means there is incomplete data for this token. I can troubleshoot this further for you, can you please respond to my Direct message request that I sent please?

Looking forward to hearing back from you!

Best,
Ali :rocket: