Describe the problem:
KuCoin has recently moved some of the Australian customers to their Australian server and the API Sync no longer works. Please see here for more information: Introduction - KUCOIN API - AU
Which exchange/wallet is this regarding?
KuCoin
How did you import data into this wallet?
API
What have you tried to fix this so far?
I tried regenerating a new API key butt still doesnt work.
Hi @sburrows
This is an issue with permissions that can be resolved by recreating your API keys on Kucoin and replacing them in Koinly with the old ones.
When setting permissions for the new API keys:
- Enable General/Read permissions.
- Also enable GENERAL permissions (this is required for Koinly to read trades and lending interest.
- Keep withdrawal/transfer permissions disabled for security.
Instructions: https://koinly.io/integrations/kucoin/
If you need further assistance, please reach out to our support team via the in-app chat.