Issue with proxy auth 407, try again in a few minutes

Koinly Support
#1

Describe the problem:
Getting “Issue with proxy auth 407, try again in a few minutes” when trying to sync most wallets

Which exchange/wallet is this regarding?
All wallets & Exchanges seem to be impacted

How did you import data into this wallet?
API

What have you tried to fix this so far?
have tried resyncing with no luck

#2

I’m also having this issue with my Binance Smart Chain wallets not syncing.

#3

Same here. I guess this is a server side issue? Koinly platform support team to look into this?

#4

Hi all,

Thank you for your patience with us!

This proxy auth 407 error was indeed a temporary server issue that lasted a few days and quickly cleared up!

If you experience any 407 server issues that come up again, please connect with our support team so we can investigate and provide timelines for resolution.

Thank you and have an awesome day!

#5

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