Hedera Hashgraph token transactions (including NFTs) don't appear during API sync

Describe the problem:
Koinly only imports HBAR (native token) and transactions about token association, it does not appear to import any token transfer transaction nor token balance. This is causing issues with API reported balance being lower than what Koinly thinks it should be.

Which exchange/wallet is this regarding?

Hedera Hashgraph network

How did you import data into this wallet?

Via API, there is no Hedera explorer which supports exporting to csv.

What have you tried to fix this so far?
N/A

Does anyone know how to bring hedera mainnet account transactions over to koinly?

@J_A1

You can add a Hedera account by clicking ‘add wallet’ in the wallet tab, searching ‘Hedera’ then entering your account ID.

It will import all your HBAR transactions, just not any tokens etc.