Gate.io, both API and CSV import do not work

Describe the problem:
API does not import things like Lending, lockup, or staking. CSV is completely incompatible.

Which exchange/wallet is this regarding?

How did you import data into this wallet?
Importing CSV or API. Both ways fail.

What have you tried to fix this so far?
I’ve spoken with support several times over several days. Tech support simply stopped responding since May 3 so I do not know if the problem is fixable, or being worked on, or anything.

2 Likes

Same here.
API gives wrong reconciliation (simple spot trades & deposits / withdrawals).
And manual exports are subject to 1000 trade-per-file limits.
Even when exporting under this 1000-record limit for all trades manually (CSV), converting to Koinly format, and importing it still does not balance.

I reached out to Gate.io today. I think the problem is on their end, as the same problem happened when I tried to connect them to cointracker.io via API. Does Koinly supprt respond to any of these requests? I’m trying this platform out before signing up. So far it seems like the best one!

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