Failing to Fetch

Describe the problem:
I recently synced Koinly with Coinbase using API. This normally works with Coinbase. This time it recognized a transfer between exchanges as a deposit. I went in an edited the transaction and changed it from a deposit to a transfer between exchanges. It did not recognize the transfer and is still showing tokens in both wallets instead of showing the tokens transferred from one wallet to the next. The tokens are duplicated since they are being shown in each wallet and should only be shown in one wallet. I did receive a message “failing to fetch”. Could that be the problem? Any advise on how to correct this issue?

Which exchange/wallet is this regarding?

How did you import data into this wallet?

What have you tried to fix this so far?

I would normally just soft delete the duplicate

I am also getting failure to fetch messages. How do I find out what it is failing to fetch?