Exchange Issues

Koinly Support
1

Describe the problem:
I have a few coins that I need help finding the other side of the transaction. I imported the API trades and then manually went to the exchange to look for the missing transaction. I would also go to etherscan and look up the address to see if I could find it this way.

Which exchange/wallet is this regarding?

  1. Bittrex 2, API Imported,
    Wallet: Bittrex 2 (Bittrex)

Transactions: 68
Imported with: API

  1. No airdrops/forks found
  2. 1 transactions are missing purchase history
    ---- Missing 23.37653352 FCT on 2017-12-11 21:26:35 UTC
    ---- Total gains due to missing cost basis: 517.66 USD

NOTE:

  1. Exodus:
    Wallet: Exodus (Exodus)

    Transactions: 294
    Imported with: CSV

    1. No airdrops/forks found
    2. 2 transactions are missing purchase history
      ---- Missing 836.958 KNC between 2020-07-05 05:12:54 UTC and 2020-07-05 05:14:51 UTC

  2. NOTE: I went to kyberswap but I didn’t login when the trade was made so I didn’t see any history. however, I don’t know if the trade was made on kyberswap or not.

  3. KuCoin

Wallet: KuCoin S+C (KuCoin)
Transactions: 26
Imported with: API

  1. No airdrops/forks found
  2. 2 transactions are missing purchase history
    ---- Missing 0.01676688 BTC between 2018-02-03 06:05:42 UTC and 2020-02-10 17:21:59 UTC
    ---- Total gains due to missing cost basis: 160.62 USD

3: Note: I’ve imported 3 different BTC wallets

  1. Binance 2 and EOS-hezdgnrxguge have small amounts I need to write-off.
2

Hi please see this article which explains how to locate these:
https://help.koinly.io/en/articles/4066042-how-to-find-missing-transactions

Sadly it is a very manual process and in the end you may not find the transaction if the exchange has no record for it.