EGLD Staked Coins Issue

Koinly Support
1

Describe the problem:

I have recently staked my EGLD coins using the native EGLD wallet. After staking, I decided to resync my wallet to see the latest changes. I assumed I would be able to see the total value of the wallet (i.e., the staked coins as well as the rewards), but unfortunately, I was mistaken.

Now, my EGLD balance is very close to zero, and Koinly shows the warning “Some of your balances on Koinly do not match the balances reported by the API. The differences are listed below.”, with the difference being the total sum of my wallet.

Which exchange/wallet is this regarding?

EGLD native wallet.

How did you import data into this wallet?

Automatic sync.

What have you tried to fix this so far?

I tried:

  • soft & hard deleting the last transaction → that didn’t help at all; I assumed that would be the staking transaction
  • adding a new custom transaction with the total sum of my wallet → that actually doubled my losses
  • importing the transactions as a .csv → I had some issues with this since the native walled doesn’t export right shape; I’ll have another go at converting it to the correct shape and see if that works
Petur_Koinly 2

Hi Kapnobatai,

The API integration for Elrond has some limitations when it comes to staking rewards.
The rewards are actually not reported as transactions on the blockchain so Koinly will not be able to sync those.
We are looking into possible solutions for this but at the moment, the rewards need to be added manually if you use the API import.

The balance that you see in your dashboard will be the balance that is reported by the block explorer. If you have delegated your coins for staking, then the API might report that the wallet is empty.
You can click on your Elrond wallet and click on the green ‘Auto sync enabled’ banner. There you will see an option called ‘Ignore reported balances’. You can enable this if you want Koinly to display only the calculated balances but not the balances reported by the API.

Best regards,
Petur

1 Like
3

Thank you for your reply Petur!