Coinbase unable to sync

Koinly Support
1

Describe the problem:
Receiving the following error with my Coinbase syncing.
[410] This API has been deprecated. Please use the Transactions API (Wallet API: Transactions | Coinbase Cloud) to view your past transactions.

Which exchange/wallet is this regarding?
Coinbase

How did you import data into this wallet?
Via API connection.

What have you tried to fix this so far?
I’ve tried re-linking the account, deleting the API connections and re-connecting, opening a ticket with support/chat, etc. The issue occurred earlier in the month, but was resolved for several days. Now the issue has been persistent and I’m unable to resolve. Creating a new post as the previous ones indicate that the issue is fixed, which is not the case for me.

2

Hello @Prescott_S,

Thank you for bringing this to our attention.

This is an API error on our end, and we have deployed a fix recently. You can follow updates on the link below Coinbase API: API Error: [410] This API has been deprecated. Please use the Transactions API (https://docs.cloud.coinbase.com/sign-in-with-coinbase/docs/api-transactions#list-transactions) to view your past transactions. | API/CSV issues (public) | Koinly

Some remaining users’ wallets seem to still be affected by this, in which case we recommend to reach out to our Support Team on support@koinly.io.

You can also use CSV files instead of the API temporarily - check the guide below for steps on how to do this. www.koinly.io/integrations/coinbase (http://www.koinly.io/integrations/coinbase)

Best,

Mathias