Can't sync NEAR wallet (Server error. Error code: -32000)

Koinly Support
1

Describe the problem:
Every time I try to sync my NEAR wallet I get a:
Server error. Error code: -32000

Wallet: NEAR(Ledger) (NEAR)
Transactions: 0
Imported with: API

  1. Server error. Error code: -32000
  2. No transactions found

Which exchange/wallet is this regarding?
This is affecting NEAR protocol.

How did you import data into this wallet?
Using the existing integration for the NEAR blockchain (API)

What have you tried to fix this so far?
I’ve tried deleting the wallet multiple times over the last month and resycing without any success.

2

Hi @borom

We are aware of this issue with this wallet and have already reported it to our Engineering team:
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This is directly handled by our devs and I do not have an ETA at the moment. You can follow the case and add additional comments if you wish via the link above. If you upvote the request, you’ll also receive an automated email notification when the status of this case changes.

3

Any update on this, getting the same error?

4

Today I was able to sync correctly.