API error syning Near

Koinly Support
1

Describe the problem:
Near wallet will not sync. I received the following error: “API Error: Something went wrong while syncing. Try again in a few minutes or contact support.”

Which exchange/wallet is this regarding?
Near network, direct Near address

How did you import data into this wallet?
Near wallet was syncing properly and recently stopped working.

What have you tried to fix this so far?
I have tried repeatable over the past few days. The following Koinly error was consistently received after countless attempts: “API Error: Something went wrong while syncing. Try again in a few minutes or contact support.”

3

Hey @espo

Thanks for reaching out. :waving_hand:t2:

It looks like the issue started over the weekend. It’s already on our feedback portal but I’ve also message the Product Team so they are aware:

You can upvote the ticket at the link above to receive an email as soon as it’s fixed. :blush:

2

Same issue here, seen it before, NEAR again is not syncing.

4

Hi, all!

Just a quick update, the NEAR API should now be fixed and syncing correctly again. :blush: