Cannot download tax reports

Purchased plan this year, but cannot download tax reports, although can download last year’s reports.

Coinspot.

Synced through API.

What have you tried to fix this so far?

Have unsynced and resynced coinspot to koinly, still not able to download tax reports.

Hey @gazza.paten

Thanks for reaching out. :wave:t2:

Our response times are super fast at the moment, usually under a day, so I think it’s probably best to get in touch with us using the chatbot when you’re logged into Koinly and we can take a look at your account. :+1:t2: