BTCB (BEP-20) token not showing in koinly wallet

I have imported my BSC MetaMask wallet from my public key onto koinly. All of the transactions, currently only BNB and BTCB, are showing correctly in koinly and also the koinly ledger is reading them correctly.

At first none of the coins appeared in my koinly BSC metamask wallet, but eventually BNB did sync. Now the issue is that only BNB is appearing in my wallet balance, and other tokens, like BTCB are not.

So I am seeing this error “Some of your balances on Koinly do not match the balances reported by the API. The differences are listed below.”

Also worth noting that I have received the same message after completing locked staking on binance earn, but I think that is another issue for another post.

So seems like koinly is able to read all the balances correctly, but isn’t able to show BEP-20 tokens at this time, just BNB coin.

Thoughts?

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