Just set up Koinly today.
I have some BTC on binance, and some in a wallet. Both appear to be syncing fine, the correct balances show up at https://app.koinly.io/p/wallets, and even when I click the “+” key to expand, but the top-level balance is only showing one of the wallets (as does total-value, and the pie chart).
It just came right? Took maybe 30 mins. Logging off and on didn’t help.