Binance Wallet API sync never completing

Koinly Support
1

Describe the problem:
My Binance wallet sync is not completing. One time waiting overnight.
Currently I just currently see the ‘Synching Binance’ spinner in bottom left.
Last night I got time estimates (“N minutes remaining”) that slowly worked its way down to zero, but then nothing happened.

I should have a lot of transactions, see zero.

Which exchange/wallet is this regarding?
Binance wallet with API sync

How did you import data into this wallet?
API sync

I tried both the regular Binance API and the new-ish “Tax reporting API”.
Neither works for me

What have you tried to fix this so far?
I tried creating a new Binance API key
I tried deleting the wallet on Koinly and re-adding
I tried ‘resync wallet from beginning’ on the troubleshoot page.

Hope you can help.

Thank you!

2

I have exactly the same issue, it seems to time out, can the timeout be increased?

Wallet: Binance (Binance)
Transactions: 5749
Imported with: API

  1. max execution time exceeded, try syncing again
4

Exact same issue here @HenBen … did you manage to find a solution so far? Thanks!

3

Hi @HenBen and @Simon_Robb !

The Binance API can be notoriously long to sync completely if you have lots of transactions.

Here I would suggest reaching out to our team. You can contact us at support@koinly.io and we will look into it for you :slight_smile:

Cheers!