Binance API sync mismatch - deleted to retry no cannot

I have just used auto sync update for Binance using pre-registered API so I can do my current tax return. Last transaction 23 June 2023. Auto sync added 12 more transactions, which were just LUNA airdrops over the last year up to today. Nothing else. Previously all data was perfectly matched from last year’s auto sync (and editing). I haven’t run a sync update since last year.

After the sync update today, I got the exclamation mark (!) indicating some balances I had do not match what I had in the wallet. They showed that they for three coins (not LUNA). What? The updated sync was post 23 June 2023, not from the beginning. I don’t want to do a clean sync from the start as I believe I have had to manually edit some errors before to match data properly and took me hours.

So, I deleted the current sync of 12 x transactions, believing there may have been a sync error. After that the exclamation mark remained and now LUNA was included in the balance mismatch too. What the hell? So I then tried deleting the most recent sync again and selected to permanently delete it. It made no difference. I tried to sync again with Binance and now the data post 23 June 2023 to now is not being uploaded at all. There are the missing 12 x LUNA airdrop transactions I need added. There’s still the data mismatch warning too.
I’ve tried refreshing, logging in and out several times. Nope. What is going on? I pay a premium price for this service and every year have dramas.

Hey @Aussie_Citizen

Thanks for your message. :wave:t2:

This is probably one for the team to take a look at. If you haven’t already, please can you contact them using the chat button at the bottom-right when logged into Koinly. :+1:t2: