Authentication Error with Koinly

Hey everyone, I’ve been using @koinly_io for managing my cryptocurrency taxes, but recently I’ve run into a frustrating issue: authentication errors. :disappointed: Here’s what’s been happening and how it’s affecting my experience.

every time I try to log into my Koinly account, I’m met with an “authentication error” message. It’s like hitting a brick wall when I’m trying to access my financial data. This problem isn’t a one-off; it’s persistent. I’ve tried logging in at various times of the day and on different devices, but the authentication error persists. When I search about it, I came across these resources react native tutorial unable to log into Koinly, and as per them it can be due to incorrect credentials or server-side authentication problems. However, I am using right credentials but getting the same issue.

Kindly help to get out of this issue.

Thanks

Hey @ali_ambere

Thanks for your message. :wave:t2:

  • Are you logging in using email/password or through Google?
  • Are you getting a Cloudflare captcha to complete or a Cloudflare error when trying to login?

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