2022 end of year holdings reports show more ONE than I have

Koinly Support
1

Describe the problem:
Hi,

The end of year holdings reports show more ONE than I have. I have 29,978.7427 ONE, the report says I have 30,022.89031861, there is a 44.1476186100008 ONE difference. I’ve checked I’ve entered everything correctly, I don’t have that many ONE transactions. The dashboard shows 29,970.0025 ONE which is about 8 short of my current ONE. 8 ONE are not stacked and the rest is which I think maybe why it only shows my staked balance that I marked sent to pool. I’m not sure why it doesn’t seem to account for the 8 ONE that is not staked. Is there a calculation error? shouldn’t it show what I’ve entered in the report? where did the 44ish ONE come from? is there something I missed?

Thank you,
David P.

Which exchange/wallet is this regarding?
Harmony ONE New and Harmony ONE Old

How did you import data into this wallet?
Sync and CSV

What have you tried to fix this so far?
Removed and added and resynced, it didn’t work

2

Hey @David_Palomino

This is due to the fact that Koinly uses calculated data from your imports, while your API is reporting a different figure.

The imbalance here is due to missing data, either withdrawals or transfers out from the wallet.

Please cross reference your ONE transactions to that on your wallet, and add in the missing transactions.

Alternatively, contact support via LiveChat or support@koinly.io and they can provide further assistance.

https://help.koinly.io/en/articles/3663398-xyz-balance-does-not-match-what-you-actually-have-on-the-wallet

Best wishes,