Wrong token image displaying

Koinly Support
#1

Describe the problem:
The wrong token image is being displayed. Should be Lucretius but is displaying Level Up Coin
Which means its accounting the wrong coin also probably.

Which exchange/wallet is this regarding?
Bitrue

How did you import data into this wallet?
API

What have you tried to fix this so far?
Have not attempted anything yet. Have been days inputting a lot of data as I’m new to Koinly, so didn’t want to bugger anything up.
Always best to ask first.

#2

Have resorted to soft deleting the wrong API entries and entering them manually. I bit of a ball ache but at least its displayed properly.

#3

Hi @berilac,

These issues can easily be fixed by our Currency Team. Would you please reach out to our Support Team?

#4

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.